Refund Policy

At Revel Ceramics, each piece is handmade with care. Because of the nature of small-batch ceramics, we can only offer refunds or exchanges in specific cases:

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• Damaged Items – If your order arrives damaged, please contact us within 72 hours of delivery.

• Proof Required – Send clear photos of the damage, along with your order number, to hello@revelpottery.com.

• Refund or Exchange – Once we review your claim, we’ll arrange either a refund or a replacement piece (subject to availability).

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Please note:​

• We cannot accept returns or exchanges for items that are not damaged.

• Natural variations in glaze, color, and shape are part of the handmade process and are not considered defects.

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 Thank you for supporting handmade pottery and understanding our small-batch process!